Jeffrey Alan Smith is a theatre actor, director, graphic designer, writer, and cat-enthusiast from western South Dakota.
Well, you’ve made it this far— good!
In 2009, I earned a Bachelor of Science degree in Theatre Arts and Graphic Design from Minnesota State University, Mankato.
Along with all of the things listed above, I am also a strong leader— believing in empathetic leadership. My customer service skills are exceptional, as I create personalized experiences for every person I interact with.
My recent employment background is heavily rooted in dentistry. From Director of Marketing for a company with several clinics under it’s belt to Patient Scheduling at a high-volume oral surgery clinic— I know quite a bit about the dental world, except for the whole dentistry thing.
Here’s an overview of my employment history:
Vita Opus
2007 – Present
Freelance graphic designer. Vita Opus provides clients with the services of a fully functional design studio and online print shop. For more information, please visit Vita Opus and see what I can do for you.
Black Hills Oral Surgery
2021 – 2025
Patient Scheduler and Front Desk Assistant. Primarily scheduled surgical appointments for patients over the phone. Tracked, maintained, and followed-up on referrals received from other dental clinics. Secondary responsibilities included checking patients in at the front desk, checking patients out following surgery, phone customer service, inventory ordering, and more. Patients constantly reported high satisfaction with my customer service and empathy.
Implant Pathway
2015 – 2020
Firehouse Brewing Theatre
2018 – 2020
Non-Profit Organization,
Print Shop, Retail Mgmt.
& Food Service
2003 – 2015
Director of Marketing. My primary responsibility was to fulfill the advertising, copy-writing, creative direction, event coordination, graphic design, merchandising, print production, social media, and website design needs of about a dozen different businesses (and podcasts) under one umbrella company.
Artistic Director. An intimate “black box style“ commercial theatre with a full-service bar. Each season consisted of two musicals and three plays, which performed Fri. and Sat. evenings. Primary responsibilities included overseeing the quality of each season of theatre productions, directing productions, working with guest directors, managing the front-of-house experience for patrons, contributing to the theatre’s promotion, providing interviews to local media, and providing basic housekeeping and maintenance. Also responsible for season selection and scheduling, hiring designers and directors, handling employee paperwork, managing a budget, and volunteer recruitment.
Other work experience includes:
Events and Promotions Manager
Performing Arts Center of Rapid City
Graphic Designer
The Little Print Shop
Assistant Store Manager
Fossil
Cashier / Line Cook / Server
Noodles & Company
Server
Best Western Hotel
Shift Leader
Cold Stone Creamery
Shift Leader
Armadillo’s Ice Cream Shoppe